Central Behavior Consultants

Marc Pulfer received his Master of Arts Degree in Clinical Psychology from Ball State University and his Bachelor of Arts Degree from Taylor University. He has worked in the field since 1996 as a counselor and case manager in Fort Wayne, Muncie and Switzerland. Marc has also worked with many different populations as an intake assessments coordinator at Lutheran Hospitals in Fort Wayne and as a substance abuse rehabilitation counselor at an inpatient clinic in Switzerland. He has also participated in providing diversity training in an outreach program to different settings at the Ball State Counseling Center, including the campus police department. Marc started working with Ferraro Behavior Services as a Behavior Consultant in the Indianapolis area in October of 2009 and brings with him many years of mental health expertise. He now also oversees behavior management operations in the Indianapolis/Central region. 

Abbey received her Bachelor's Degree in Human Development and Family Studies with a minor in Psychology at Indiana University in 2018. She graduated with her Masters Degree in Applied Behavior Analysis from Ball State University in December 2019. She comes to Ferraro Behavior Consulting with 5 years of experience in early intervention, working with clients from ages 2-8 years of age, at an Applied Behavior Analysis Center. Abbey has been a BCBA since February of 2021. Abbey chose to join Ferraro to continue her passion for serving others and continuing to impact others’ lives. 

Adrienne (Adie) Fuller received a Master of Science in Psychology from the University of Phoenix while acting as a case manager with Indiana Professional Management Group (IPMG) for three years. Adie attended Ball State University for her bachelor's degree in early childhood special education. Adie has worked in the field since 2007 as a direct care staff, child services director, case manager, and as a behavior consultant. Adie has worked with all ages including early intervention through senior services. Adie has been working with Ferraro Behavior Services since September 2013. Adie is very passionate about what she does involving behavior support services and enjoys working directly with teams and families on a regular basis. 

April Higgason is a Board-Certified Behavior Analyst with 11 years of experience serving individuals with developmental and intellectual disabilities and traumatic brain injury in direct support, behavior management, and intensive ABA roles. April earned a Bachelor of Science in Psychology from Olivet Nazarene University in 2004 and a Master of Arts in Applied Behavior Analysis with an Emphasis in Autism from Ball State University in 2015. April earned her certification from the BACB in 2018 and has had the pleasure of using behavior management skills and knowledge for clients across many settings, including homes, schools, all varieties of community environments, and intensive ABA clinics. April also earned Organizational Behavior Management certification from the Florida Institute of Technology in 2019 and greatly enjoys using this knowledge base for collaboration and communication with colleagues and client team members to maximize client supports. April has a passion for providing behavioral supports for families and their loved ones by meeting families where and when the supports are most needed. April enjoys creating personalized behavior reduction and skill acquisition programs for her clients. She also loves training and supporting caregivers and clients by listening to their strengths, needs, and limitations and creating an ongoing plan. On a personal note, April loves to spend her free time with her husband and two children in outdoor activities whenever possible. April enjoys playing softball and all sorts of sports activities, hiking, drawing, watching movies, game nights with friends (via Zoom in 2020), and reading anything related to the medical field and neuropsychology. 

Casey Oglesby holds and Bachelor’s and Master’s Degree in Social work as well as a certificate in case management services from Indiana University. Her Master's Degree is focused on Mental Health and Addiction services. She is currently a Licensed Clinical Social Worker. Casey has had a range of experiences over the last 10 years working in the human service field while focusing on people with a diagnosis of severe and persistent mental illness, autism and intellectual disabilities. Casey has held positions such as Employment Consultant, Person Centered Advocate and Mental Health Clinician before entering the field of Behavior Consulting. Casey enjoys helping this population realize and reach their goals by supporting them and empowering them in make healthy choices along with the help of their families and caregivers.

Erica Overman obtained a Bachelor's of Science in Psychology. She then went on to complete a Master's of Science in Industrial/Organizational Psychology. Erica has a strong background in behavioral health and has worked with children and adults with intellectual disabilities, developmental disabilities as well as an array of mental health diagnosis in various settings for ten years. She also has extensive experience in training direct care professionals and parents in developing and implementing behavior modification programs in home, work, community, and school settings. She believes behavior is communication of an important need that needs met. She has joined the team at Ferraro Behavior Services as a Behavior Consultant in July of 2018. 

Hannah came to FBS at the beginning of 2020. She pursued her undergraduate degree in Communication studies at Taylor University. She was a member of the softball team for all four years during her time there. She went on to receive her Master's degree in Applied Behavior Analysis from Ball State University and graduated in May of 2019. She has worked in the clinical and home setting servicing children with Autism. She has also worked in the inner-city school setting where she serviced kids with Autism and other emotional and learning disabilities. She has intensive experience in direct support and programming for kids 2-15. She is looking forward to working with a variety of populations and growing in her skills and abilities with FBS. 

 Heather Bess received her Bachelor of Science Degree in Psychology from Southeast Missouri State University in 1997 and a Master's Degree in Professional Counseling from Grand Canyon University in Phoenix, Arizona in 2013. Heather previously worked as a Case Manager with those with developmental disabilities for 9 years. She has also worked as a Social Service Director with clients with developmental disabilities at a large ICF/MR. She began working with Ferraro Behavior Services, LLC in May of 2013 as a Behavior Consultant and is finding the position to be a natural transition. Heather has always taken pride in advocating for her clients and is excited about focusing on the mental well-being of her clients. Heather has over 19 years of experience working with clients with developmental disabilities 

Kay is excited to work as a Behavior Consultant at FBS. She has received her Bachelors in Psychology and Masters in Counselor education. She has had 6 years of direct experience in providing therapy, case management services and addressing behaviors to individuals with disabilities. However, she has provided services to individuals and families of all ages for the past 20 years. During this time, Kay worked with teams to reach the common goal of improving the daily lives of others. Through her 20-year journey, Kay has found it exciting to see that even through challenges, progress can occur. Kay finds it rewarding when individuals and families realize that through hard work their behaviors can improve and change the outlook of their lives.

Kyle Bolin received his Bachelor of Arts Degree from Indiana University and obtained a Master's of Science Degree in Mental Health Counseling from The University of Saint Francis in Fort Wayne, IN. Kyle worked as a counselor for Park Center in Fort Wayne, IN with several populations including families, teens, and individual adults. While working at Park Center Kyle also completed intake assessments for counseling and psychiatric services as well as assessments for acute and sub-acute placement. Kyle also worked as a counselor in a rehabilitative facility for teens in South Carolina focusing on cases involving abuse. Kyle began working with Ferraro Behavior Services as a Behavior Consultant in Indianapolis in January of 2010.

Lisa Nale received her Bachelor of Arts Degree in Science Education from Indiana University Bloomington in 1988 and in 1998 earned her Masters in Counseling from Indiana University Southeast. In 2008 she graduated with an Educational Specialist Degree from the University of Louisville. She has thirty years of experience as a teacher of individuals with special needs, school counselor, and administrator of special needs magnet schools. She has coordinated with family court, Special Olympics and Champions Together, probation, job training and transitioning individuals to a variety of environments. She has expertise in working with educational settings to create and implement IEP and 504 plans. Lisa enjoys working with clients of different needs, along with their family and caregivers, to improve their quality of life by supporting and empowering them to make healthy choices and ultimately reach their personal goals.

Mallary received her Bachelors Degree in Heath Sciences along with a Certificate in Rehabilitation and Disability studies at Indiana University in 2018. She graduated with her Masters in Applied Behavior Analysis at Ball State University in 2020. She was a direct support professional for adults with disabilities throughout a summer during her undergrad. She then went on to an ABA clinic specializing in children with Autism from ages 2-18. She has worked in the clinic, home, and school setting for three years. She loves taking on any challenge and has a strong passion for helping others achieve milestones. 

Maurissa Paligraf joined the Ferraro team in September of 2017. Maurissa pursed her undergrad degree in speech and hearing sciences, as well as a minor in psychology. She then went on to earn her master’s degree in applied behavior analysis at Ball State University in June 2017. She plans to sit for her BCBA (board certified behavior analyst) exam in November 2017. She has been working with clients with autism and development delays for the past three years. She has worked for the national center for autism managing a residential home, worked in the home, and in ABA centers in Indiana. Maurissa has extensive experience with developing and implementing behavior intervention plans and training the families and caregivers of the client in all settings.

Melanie received a Bachelor’s and Master’s degree in social work as well as a certificate in case management services through Indiana University. The focus for her master’s was mental health and addictions and she has a 10-year experience in this field. She has had experience with people diagnosed with persistent mental illness and intellectual disabilities. Melanie has worked in the areas of adolescent addiction treatment, mental health and addictions with the homeless population and people with dual diagnoses prior to working in the field of Behavior Consulting. Melanie has a passion for helping clients to grow and feel empowered. 

Michele Engle received her Bachelor of Science in Elementary Education and her Masters in Education from Indiana University Southeast. With an additional 30 hours of coursework in Special Education. She also has endorsements in Mildly Disabilities and Seriously Emotional Disabilities. During her career she has been a member of the Autism team and has participated in many trainings related to Autism. Michele has also been the Transition Coordinator in her district and helped many students transition to adult services. Michele enjoys working with all ages and looks forward to building relationships with her clients and helping them improve their quality of living. Michele Engle micheleengle@aol.com

Michelle Piercy graduated with a Bachelor of Art's Degree from UNC Charlotte and obtained her Master's in Mental Health Counseling from Webster University in St. Louis, MO. Michelle is currently pursuing a graduate certificate in Applied Behavioral Analysis (ABA Therapy) through Ball State University. She has over 2 years of experience working with children, teens, and families as a Behavior Consultant. Michelle started with FBS as a Behavior Consultant in April 2013. Michelle believes behavioral supports should be positive and consumer driven. She is excited for the opportunity to work closely with support teams to ensure consumers live happy, healthy lives and reach their goals. 

Mike studied at Western Kentucky University and received a Bachelor of Arts degree in Psychology. He then went on to pursue his Master of Arts degree from Ball State University in General Psychology. Since then, Mike has worked in the field of Intellectual/Developmental Disabilities in various settings. He worked as a Qualified Mental Retardation Professional at an ICF/MR and in residential group home settings in Indianapolis. Mike also has experience in community habilitation and case management. He most recently has been the director of Blueprint, a day services program with Cornerstone Associates. 

Pam graduated from the University of Indianapolis with a Bachelor's of Science Degree in Education and obtained her Masters of Arts Degree in Education from Ball State University. Pam has over 15 years of working with individuals with intellectual/developmental and emotional disabilities. She has facilitated numerous case conference committees, developed IEPs, and has written behavior plans. As a public-school teacher, Pam developed a passion for working with students with special needs. She is an advocate for families, and she focuses on helping children and parents develop tools to have better behavior management and social skills. She chose to work as a Behavioral Consultant because she enjoys working directly with clients and making a difference.

Patty received her bachelor's degree in elementary education from IU-Bloomington and her MSW from IUPUI. She comes to us with 30+ years of experience in public education as a teacher and counselor. Patty looks forward to establishing relationships and making a difference in the lives of others. She started with Ferraro Behavior Services in the summer of 2020.

Sherri Snyder began working with Ferraro Behavior Services in March 2013. She has an extensive background in working with individuals with intellectual disabilities in a variety of environments, including as a direct support professional with respite services, community living and day services. She advanced at the day services program to become a team leader and a manager. Sherri also worked as a residential director in group home setting where she monitored daily living goals and developed behavior plans for adolescents and adults of various ability levels. Sherri currently provides behavior services in northern Johnson County and Marion County. 

Taquetta Baker holds a Doctorate in Ministry in Theological Counseling and Deliverance, Master's Degree in Community Counseling with an Emphasis on Children, Marriage and Families from the University of Missouri St. Louis. She also has a Certification with the Therapon Institute in the area of Christian Counseling. Taquetta earned her Bachelor's Degree in Psychology from Avila College and an Associate's Degree in Business Administration from Brown Mackie College. She attended all four years of her undergraduate studies on an athletic and academic scholarship. Taquetta played basketball during her undergraduate years and has coached in the community as various times since graduating. Taquetta has earned numerous awards and recognition throughout her academic and professional career for being a team leader, a team player, and providing dedicated and excellent services to the populations she serves or is a part of. She has been viewed as a role model and a leader of advocacy, consistency and dedication in her personal relationships, work environment and community. Taquetta Baker has 24 years of professional and Christian counseling experience and has successfully counseled and mentored extreme cases of abuse, trauma, and mental illness. Taquetta also has 17 years of Behavioral Consultant experience. Because of her advocacy, consistency and stability with working with clients for years, she is known for building relationships with them, families, and team members that successfully diminish and extinguish behaviors, while significantly improving her clients' quality of life and their ability to live effectively in the community.

Pond Parker received a Master of Arts in Applied Behavior Analysis (ABA) Program with an emphasis in Autism and Applied Behavioral Analysis from Ball State University. Prior to becoming a Behavior Consultant, Pond worked as a Case Manager, Regional Quality Assurance Manager, Program Director and Direct Support Professional; serving individuals with developmental disabilities since 2002. Pond specializes in working with both adults and children with Autism comorbidities, Autism Spectrum Disorder (ASD) and comorbid developmental disabilities. Pond is passionate about assisting individuals with developmental disabilities taking a step in the direction where they can live a proud and meaningful life in the community while maximizing their highest potential. 

Tiana Jessup graduated from Indiana University. Tiana obtained her Masters of Education in Counseling and Counselor Education in May 2012. Tiana has been in the human services field since 2000, where she acquired a passion for being in the school as a tutor while in under grad as a Literacy Facilitator, which is where her passion for education developed. She has been in various roles such as, a substitute teacher, home health aide, Special Education Assistant, youth counselor at Indiana Development Training Center, Vocational Rehabilitation Counselor, and currently an as needed staff member at Resource Treatment Facility of 6 years. With all of these experiences Tiana always felt being an educator was a part of the job duty, and further enhanced my current career of counselor, therapist, and currently a behavior clinician. Tiana is glad to herself an educator, mentor, counselor, and advocate for all individuals and feels she has become better-rounded in all of the aforementioned settings and enhance her strongest attribute of flexibility! Tiana is a mother of two girls ages 9 and 7. In her leisure time she enjoys cooking, spending time with family, and the game of basketball. Tiana believes that in life you have to have a balance and with all her experiences she has always made time for family and friends. Tiana is also glad to be a team member Ferraro Behavior Services team!

 Katie has been in the behavior field since 2014 and began working as a Behavior Consultant for FBS at the end of 2020. In 2017, she graduated from Ball State University with a bachelor’s degree in Psychology with focuses in Autism Spectrum Disorder, psychology of human development, and sociology. She then continued her education at Ball State and graduated with a master’s degree in Applied Behavior Analysis with an Emphasis in Autism in 2019. Katie has experience working with children, teens, and adults in a variety of settings such as home, school, community, and clinic-based therapy as well. Katie is extremely passionate about behavior therapy and serving others. She enjoys fulfilling her role as a behavior consultant by improving the quality of life of her clients, increasing social skills and decreasing maladaptive behaviors, and teaching new or continued skills. Katie enjoys working closely with clients and their families. She strives to positively impact as many lives as she can and looks forward to getting the opportunity to continue doing so at FBS.