There are 2 different routes you can take. If you have Waiver funding, you will have to contact your case manager to set up an interview with one of our consultants. If you do not have Waiver funding you can get started working on that process by visiting the link below. In the meantime, you can contact one of our directors to set up services through private pay.
This can depend on several different things. If you have Waiver funding, your case manager would have to contact us to set up an interview. If you decided to choose FBS as your provider, the case manager would have to make sure that we are listed as your official provider on the NOA (Notice of Action) which would give us details as to how much time we are able to spend with you and when we can get started. Once FBS is listed on the NOA, the consultant that you chose will set up an initial meeting with you to begin services. This could take anywhere from 2 weeks to 2 months or longer.
NOA stands for Notice of Action. This is the official document that comes from the state that details which services a client has chosen and who will be providing these services. This also details the amount of state dollars that are allocated to each service and how many units of time the provider will be given to spend with the client. The case manager is the person who completes the NOA with the input of the client and other team members.
PCISP stands for Person Centered Individualized Support Plan. This is also an official document that comes from the state that details contact information for all team members and includes basic goals that the client will work towards during the budgeted year. Treatment methods are based off the client’s ISP to ensure that the team is working together to help the client’s progress throughout the year.
The NOA will list how many “units” are given to you for behavior services, music therapy or recreation therapy. It is up to the team and the consultant/therapist to determine how to use those units to best serve the client. This may result in the average number of units being used per month (which is preferred), or if a client is in crisis (in behavior management), this may result in a bulk of units being used at once and less units being used throughout the remainder of the budget year.
Ferraro Behavior Services, LLC wants individuals and families to feel confident in knowing the appropriate steps to initiate when a problem occurs. FBS has a grievance policy that is given to every client with contact information and how to handle situations such as these. Clients would contact their respective Complaint Resolution Representative by phone, email, or letter to try to work out any issues that may arise.
Behavior Management, Music Therapy, and Recreation Therapy services are currently available through many of the state Waiver funding sources as as private pay. FBS also accepts Traditional Medicaid and other third-party payers for our counseling services. Contact us today to discuss these or other payment options to initiate services for you or a loved one.
Ferraro Behavior Services, LLC strives to offer the highest quality service for individuals with disabilities. The contracted consultants and therapists demonstrate professionalism and caring in the implementation of treatment strategies. We will do our best to foster growth and shape positive behaviors at a pace that is appropriate for each individual. We believe you should partner with us because we utilize a client focused approach, team involvement, and crisis intervention.