Our Office Staff

Incident Report Compliance Manager

 Amy Zimmerman started with Ferraro Behavior Services in March, as Human Resources Manager. She received her bachelor’s degree in 1997 in Family Science from Anderson University and has 10 years of experience working in the social services field. She started as a Residential Counselor at Crossroad Children's Home in 1997. Amy went on to be a Case Manager at Park Center's Daybreak Children's Shelter, completing intakes and working with parents by providing support groups and parenting classes. She also helped coordinate a teen mother program at Daybreak, where she worked alongside the juvenile court. She worked as a Case Manager for Madison Center, a day treatment program, with children/youth in the school setting and homes trying to modify problem behaviors and offer support.

Clerical Support Specialist 

I started here at Ferraro Behavior Services in August of 2015 as a Clerical Support Specialist. I received my Associates degree in Applied Science in 2013 focusing on Medical Assisting. My background is in pediatrics, but through working at ResCare, I found that I had a passion for working in developmental disabilities. It was through one of our Behavior Consultants that I found FBS. As an Clerical Support Specialist, I work with our Behavior Consultants mainly obtaining and tracking documents, uploading documents to the portal, BSP/HRC's, billing, and filing. Outside of work, I enjoy spending time with my 4 boys, family and friends, camping, fishing, and reading.